Shipping policy
We aim to process and dispatch every order as quickly as possible so your watch reaches you safely and on time.
Processing Times
Orders are generally dispatched within one business day of the order being received.
Business days are Monday to Friday, excluding weekends and public holidays.
Estimated Delivery Times
Estimated delivery times are shown at checkout and may vary depending on the destination country.
On average, orders are delivered within the following timeframes from the date of shipment:
- United Kingdom: 3–5 days
- United States: 7–9 days
- Europe: 5–7 days
- Rest of World: 10 days
All delivery timeframes are estimates based on historical delivery data and refer to business days only.
Tracking Information
Once your order has shipped, you will receive tracking information so you can monitor the progress of your delivery.
Please allow a short amount of time for tracking updates to appear after your order has been dispatched.
Duties, Taxes & Import Fees
All applicable duties, import taxes, and VAT are pre-paid.
The price shown at checkout is the final amount you will pay, with no additional duties, import fees, or taxes due upon delivery.
Additional Information
Delivery times may vary slightly due to factors outside of our control,such as customs clearance, carrier delays, or local postal processing times.
We will always do our very best to support you if your delivery takes longer than expected.
Contact Us
For shipping questions or support, please contact: contact@marlowej.com